[LEGAL REVIEW REQUIRED] Draft B2B terms for RAR Life Sciences. Confirm the legal entity, commercial policies and dispute provisions before publication.
1. About these terms
These terms describe use of this website and proposed business purchases of laboratory equipment and services from RAR Life Sciences, [LEGAL ENTITY NAME], [REGISTERED ADDRESS], India. A signed agreement or accepted written quotation sets the terms for each order. Any conflict between documents must be resolved in the written order confirmation.
2. Product information and enquiries
Website descriptions and images help buyers shortlist equipment. Confirm the exact model, specification, intended application, accessories and availability in writing before ordering. Sample specifications and placeholders are illustrative. Submitting an enquiry or downloading a catalogue does not place an order.
3. Quotations and orders
Quotations remain valid for the period stated in the quotation. An order requires written acceptance by RAR Life Sciences. The order confirmation should identify quantities, specifications, scope, price, delivery terms and any customer acceptance requirements. Changes require written agreement.
4. Prices, taxes and payment
Currency, GST and other applicable taxes, freight, insurance, installation charges and payment milestones must be stated in the quotation. Provide accurate billing, delivery and GST details. Advance payments, credit terms and any late-payment charges are [PAYMENT TERMS – TO BE AGREED IN WRITING].
5. Delivery, risk and inspection
Delivery estimates depend on availability, import clearances and site readiness. The agreed order must state when risk and title pass, who arranges transit insurance, and the inspection and acceptance process. Report visible transit damage promptly with photographs and delivery records. Inspection deadlines and remedies are [DELIVERY AND ACCEPTANCE TERMS].
6. Installation and use
The customer must provide the agreed access, space, utilities and safe working conditions. Installation, qualification, training and documentation are included only where listed in the accepted scope. Use equipment according to manufacturer instructions and applicable requirements. Validation, regulatory suitability and application-specific responsibilities must be agreed before supply.
7. Warranty and service
Warranty provider, duration, coverage, exclusions and service location are as stated in the written order and applicable manufacturer documentation. Maintenance contracts and response commitments require a separate agreed scope. Do not assume consumables, calibration, sample loss, misuse or unauthorised repairs are covered; confirm the applicable terms in writing.
8. Cancellation and returns
Request cancellation or return authorisation in writing. Customised, imported or specially procured equipment may have order-specific restrictions. Cancellation charges, restocking fees, refund eligibility and return freight are [CANCELLATION AND RETURN POLICY], subject to applicable law and the agreed order.
9. Liability and events outside control
Any liability cap, exclusions, indemnities or remedies must be expressly agreed and reviewed for enforceability under applicable law. No provision excludes a liability or right that cannot lawfully be excluded. If an event outside a party’s reasonable control affects performance, the parties should notify each other promptly and agree mitigation, revised dates and any termination rights in writing.
10. Website content and personal information
Website content and supplier materials remain subject to their respective intellectual property rights. Do not reproduce them commercially without permission. Personal information submitted through the site is handled as described in the Privacy Policy. Marketing consent is separate and optional.
11. Governing law and contact
The proposed governing law is the law of India. Courts, venue and any dispute-resolution procedure are [JURISDICTION AND DISPUTE PROCESS – LEGAL REVIEW REQUIRED]. Contact RAR Life Sciences at [EMAIL], [PHONE] or [ADDRESS] for clarification before placing an order.