Talk to a specialist [PHONE]

Solutions & services

From an empty room to a working laboratory

Six services that cover the full equipment lifecycle — use one, or let us run the whole project.

Technicians commissioning equipment in a new laboratory
Newly fitted modular laboratory with benches and fume hoods

01 · Turnkey Laboratory Setup

A complete lab, planned and delivered by one team

We plan, equip and hand over complete laboratories — molecular biology, microbiology, cell culture, QC and teaching labs — coordinating layout, utilities, furniture, equipment and validation so you deal with one accountable partner.

  • Layout, workflow and utility planning
  • Equipment, furniture and consumables in one order
  • Single timeline, single point of contact
  1. STEP 01

    Requirement & site study

    Scope, biosafety level, workflows and site survey.

  2. STEP 02

    Layout & utility design

    Floor plan, HVAC, electrical and gas points.

  3. STEP 03

    Supply

    Equipment, furniture and consumables, scheduled to site readiness.

  4. STEP 04

    Install, validate & hand over

    Commissioning, documentation and user training.

02 · Equipment Selection & Procurement

The right specification at the right price

We translate your application into a clear specification, compare suitable models and provide quotations and documentation that fit institutional, tender and GeM purchasing processes.

  • Side-by-side model comparisons
  • Technical specifications for tenders
  • Delivery tracking to your site
Lab manager and consultant comparing equipment options on a tablet
  1. STEP 01

    Understand the application

    Samples, volumes, standards and constraints.

  2. STEP 02

    Shortlist & compare

    Two or three suitable options with trade-offs.

  3. STEP 03

    Quotation & documents

    Formal quote, datasheets and compliance papers.

  4. STEP 04

    Delivery

    Dispatch, logistics and on-site receipt.

Service engineers commissioning a biosafety cabinet

03 · Installation & Commissioning

Installed correctly, documented properly

Trained engineers install and commission your equipment, support qualification documentation and train your users so the system performs from day one.

  • Site-readiness checklist before dispatch
  • IQ/OQ documentation support
  • Hands-on operator training
  1. STEP 01

    Site readiness

    Power, space, ventilation and access checks.

  2. STEP 02

    Installation

    Unpacking, positioning and connection.

  3. STEP 03

    Commissioning

    Performance checks and qualification support.

  4. STEP 04

    Training & handover

    User training and handover documents.

04 · Technical Consultation

Expert advice before you commit budget

Talk to specialists about workflows, capacity planning, equipment upgrades and compliance requirements — before you finalise specifications or floor plans.

  • Capacity and workflow assessment
  • Upgrade and replacement planning
  • Written recommendations
Consultant reviewing a laboratory layout plan with clients
  1. STEP 01

    Discovery call

    Goals, constraints and timelines.

  2. STEP 02

    Assessment

    Review of current equipment and workflow.

  3. STEP 03

    Recommendations

    Options, budgets and priorities.

  4. STEP 04

    Implementation support

    Procurement and project follow-through.

Engineer servicing a centrifuge

05 · After-Sales Service & AMC

Protect uptime — and the samples inside

Preventive maintenance, breakdown support and annual maintenance contracts keep critical equipment running and audit-ready.

  • Scheduled preventive maintenance visits
  • Priority breakdown response [SLA]
  • Service reports for audits
  1. STEP 01

    Register equipment

    Asset list, ages and service history.

  2. STEP 02

    Preventive maintenance

    Planned visits through the year.

  3. STEP 03

    Breakdown support

    Diagnosis, spares and repair.

  4. STEP 04

    Reports & renewal

    Records for audits and renewals.

06 · Genomic Services

Genomic services for research and clinical teams

Support for sequencing and genomic analysis projects, from study design to data delivery. [Confirm service scope: e.g. sequencing types, turnaround, sample types]

  • Project consultation and study design
  • Sample handling guidance
  • Data and report delivery
Scientist pipetting into a well plate beside a sequencer
  1. STEP 01

    Consultation

    Objectives, samples and deliverables.

  2. STEP 02

    Sample submission

    Collection, QC and dispatch guidance.

  3. STEP 03

    Processing & analysis

    [Scope placeholder]

  4. STEP 04

    Report & review

    Results walkthrough with your team.

Buying and support questions

How do I request a quotation?

Use any Request a Quote button, call us, or message us on WhatsApp. A specialist confirms your requirement and sends a formal quotation. Warranty terms vary by product and are stated on every quotation. Delivery timelines are confirmed with your quotation.

What site preparation do I need?

We share a site-readiness checklist covering power, space, ventilation and utilities before dispatch. Installation, commissioning and user training are included for most equipment and stated on the quotation. Share your application and constraints so a specialist can confirm the requirements for your selected equipment.

How do I raise a service request?

Call, email or WhatsApp us with the model and serial number, or use the contact form with enquiry type “Service”. We offer annual maintenance contracts that include scheduled preventive maintenance and priority breakdown support. A specialist confirms the requirement before recommending the next step.

Request a quote

Planning a new lab or upgrading equipment? Talk to our specialists

Share your requirement and get a recommendation and formal quotation from a product specialist.